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atgXL: Creating a Live Cross-Listed Auction

  • Updated

This article contains steps for creating a cross-listed Live auction from Proxibid to GAP Toolbox (BidSpotter and/or ATG White Label) with atgXL, as well as links to Live auction checklists for those marketplaces.

Live auctions cannot be cross-listed from Proxibid to LiveAuctioneers.

For additional information on cross-listing an event from Proxibid to BidSpotter and or ATG White Label, click here.

This article contains the following sections:

 

Create a Cross-Listed Live Auction

The steps below can be used to create a Live auction to be cross-listed from Proxibid to BidSpotter and/or ATG White Label.

Please note, Plug'n Pay can only be used to invoice bidders in GAP if it is setup before creating a cross-listed auction.

  1. Log into your AuctionBuilder account.
  2. Click the Create New Event link located on the left side of the page under 'AuctionTools'.
  3. A new section will appear in the center of the page.
    • To create an event without using a pre-built template, click the Create a New Event link.
    • To use a pre-built template to create an event, select a template name from the Pre-built Template field and click the Go button. If no pre-built templates have been created yet, this field will be empty. For more information, see Pre-Built Event Templates.
  4. On the following event set-up page, ensure that either Live & Pre-bid, Live, or Live Virtual is selected as the Event Type.
    • While AuctionBuilder allows you to run a live auction without pre-bidding, GAP Toolbox requires pre-bidding on live auctions.
    • The Event Type cannot be changed to Timed once the event is created, but it can be changed to a different Live Event Type.
  5. Select the option to Cross-list my auction.
    • To cross-list to BidSpotter, select BidSpotter.com as a Marketplace.
    • To cross-list to ATG White Label, Select Proxibid.com White Label as a Marketplace.
    • Proxibid.com will be selected as a default marketplace.
    • To cross-list the auction to other ATG marketplaces, you must first have those marketplaces enabled on your account and should review the details in these guides.
    • These selections cannot be changed once the event is created. atgxl1.png
  6. Enter an Event Title and Description.
    • The Event Title has a 50-character limit.
    • The Event Description has a 200-character limit.
    • Text entered into the Event Description field in AuctionBuilder will appear in the Important Information field in GAP Toolbox.
  7. Select Primary and Additional Categories.
    • A primary category that best matches the auction should be selected in AuctionBuilder. All Proxibid primary categories are mapped automatically to GAP Toolbox primary categories, although the naming of them will be different. Click here for category mapping details.
    • Lot-level categorization in AuctionBuilder is done in the same way as for a non-cross-listed auction.
    • Lot-level categorization in GAP Toolbox will be handled by the auto-categorization tool. This tool reviews the uploaded lot’s title, details and primary category to determine which subcategory it best falls into.
  8. Select the event's Approval Criteria for Buyers.
    • Approval settings set in AuctionBuilder do not sync to GAP Toolbox.
    • For BidSpotter and ATG White Label, default approval settings will need to be set at the account-level in GAP Toolbox. These defaults will be set by an ATG Admin during onboarding. To make changes to these settings, contact Seller Support. 
  9. If there is any chance the auction event may be streamed online, check the Stream Audio/Video box to reserve a dial-in audio stream for the auction event. For more information, see Managing Live Events.
    • It is strongly recommended that auction companies test their audio/video connection 24-48 hours before an auction begins. For more information, see Live Streaming Test.
  10. Use the Date of Live Event and Start Time fields to enter the date/start time of the auction.
    • The start time is the time bidders will plan on logging in for live bidding.
    • If an event contains some inventory that will not be offered online, enter the time the online portion of the auction will begin. The on-site times can then be listed in the Event Description.
  11. The Estimated End Date and Estimated End Time are used to assist the Proxibid Implementation team in scheduling support for events.
    • If an event contains some inventory that will not be offered online, enter the time the online portion of the auction will end. The on-site times can then be listed in the Event Description.
    • The Estimated End Date/Time data entered into AuctionBuilder does not sync to GAP, as it is not a feature in GAP Toolbox.
  12. Use the Operator Option drop-down to select whether the auction will be self-run or run by an ATG Operator.
    • If you would like an ATG Operator to run your auction on both platforms, you will need to request two separate operators, one for Proxibid and one for BidSpotter/ATG White Label. You do not need separate operators for BidSpotter and ATG White Label as they are both managed through GAP.
    • For information on requesting an Operator for Proxibid, see Event Operator Options. 
    • For information on requesting an Operator for BidSpotter/ATG White Label, see Requesting an Auction Services Pro.
  13. Select a Currency.
  14. Enter the Sequential Paddle Number.
    • Ensure that significantly different ranges of paddle numbers are used for AuctionBuilder and GAP Toolbox.
    • Ex. The Proxibid paddle seed could be set in AuctionBuilder to start at 1,000 and the BidSpotter and/or ATG White Label paddle seed could be set in GAP Toolbox to start at 4,000 - to avoid potentially crossover.
  15. If preferred, check the Require SSN box to require that all bidders enter the last 4 digits of their Social Security Number (SSN) when registering for the event on Proxibid.
    • This setting will not synchronize for events being cross-listed to BidSpotter or ATG White Label as it is not a feature in GAP Toolbox.
  16. Click the Choose File button to select a Feature Image. This will be the image associated with the auction event on Proxibid.
    • The Featured Image selected in AuctionBuilder will sync to the 'Hero Image' in GAP Toolbox.
  17. Click the Create button at the bottom of the page.
  18. The Payment & Terms page will open.
    • The Payment & Terms page provides an auction company's contact information to bidders, and also contains the terms and conditions bidders agree to when they enter an auction event.
    • Two of the fields on the Payment & Terms page will sync to GAP Toolbox:
      • Text entered into the Special Terms of Sale field in AuctionBuilder will sync to the Terms and Conditions field in GAP Toolbox.
      • Text entered into the Shipping Instructions field in AuctionBuilder will sync to the Shipping/Removals field in GAP Toolbox.
    • Accepted cards and payment options selected in AuctionBuilder will not sync from AuctionBuilder to GAP Toolbox. When your GAP Toolbox account is created, a set of default settings will be applied to your auctions for bidder registration and verification. These accepted cards are set at the account level and cannot be changed per event. Please contact Seller Support if you wish to adjust the accepted cards from the defaults. defaultcards.png
  19. After reviewing the Payment & Terms page and clicking Save, your event will automatically be created (and 'Approved') in GAP Toolbox.
    • Once the event has been saved, taxes, fees and premiums can be updated as needed. More information about how taxes and fees function on cross-listed events can be found here.

Once the Live cross-listed auction has been created, a catalog can be created or uploaded, and the event can be proofed and published. Information on these steps, along with additional information related to cross-listing can be found here.

 

Special Considerations

  • Once the live application is launched in either AuctionBuilder or GAP Toolbox, edits made to the catalog will not sync to the live applications. The live applications in both AuctionBuilder and GAP Toolbox will need to be re-launched in order for the changes to sync. 

  • Gap Toolbox's live application does not display the lot title. As such, adding the lot title to the lot description is recommended on Live events to make it easier for the operator to run the live sale in GAP Toolbox.

  • Reserves will not sync to Gap Toolbox on Live cross-listed auctions. If reserves are needed on BidSpotter or ATG White Label, they will need to be added to the catalog in GAP Toolbox manually.

  • In both AuctionBuilder and GAP Toolbox, the auction is closed by the operator in the live auction application.
  • Passing lots should be done by the operator via the live auction application for both AuctionBuilder and GAP Toolbox.

 

Review Live Auction Checklists

Proxibid

A list of Best Practices for managing a Live Proxibid event can be found here.

Recommended additional documentation:

BidSpotter/ATG White Label

A list of Best Practices for different auction types in GAP Toolbox can be found here.

Recommended additional documentation:

 

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