This article explains the steps taken by ATG's payment processor on high-dollar transactions.
A high-dollar transaction is defined as any transaction surpassing $100,000 USD. Should any transaction exceed that dollar amount, the below pieces are put into play:
- Our payment processor will review transactions to determine if additional information is required to approve the transaction.
- If further information is required, the Payment processor may request the following information:
- Transaction details with buyer contact information: Invoice, Contract, Work Order, etc.
- Processing History and/or Merchant History with Partner
- Supplier documentation and/or proof of ability to fulfill order
- Proof of shipping/delivery
- Upon review of the initial documentation, additional documentation that may be requested:
- Confirmation that buyer has funds available to avoid return i.e., Bank Guarantee
- Buyer Identification Information: State Issued identification or Passport
- Merchant financial liquidity to offset chargebacks, returns, disputes: Cash Flow statements, Bank Account Statements, etc.
- Business Information: Articles of Incorporation, Business license, Secretary of State certification, etc.
- Business details, which could include AML programs, licenses, 3rd Party verification services, etc.
- Once information/documentation is received, an investigation will be conducted to determine if transaction can be approved.
Please reach out to your account representative or our payment support team with additional questions or should you require assistance with a high-dollar transaction.
- Proxibid: payments@proxibid.com
- Wavebid: payments@wavebid.com