Auctioneer Application

This article describes the training and equipment needed to launch the Auctioneer Application, as well as some best practices for using the application.

This article contains the following sections:

• Application Training
• Launching the Application
• Best Practices

Application Training

Overview

In order to successfully run a live auction with Proxibid, whomever runs the live auction software must complete the required training sessions and be certified. When an auction is set to self-operate, please ensure that a certified operator will be available to run the auction event. 

To sign up for training, please contact Seller Support. 

Training Sessions

Part 1:

• Occurs every Tuesday at 10:00AM CST
• This class is designed for new Software Operators or Software Operators who haven't run the application in over a year.
• This class covers the Proxibid Auctioneer and Bidder applications. The class looks at the way bidders interact with a company during an event followed by the basic functions, settings and process of running events with the Proxibid Auctioneer Application. 

Part 2:

• Occurs every Thursday at 10:00AM CST
• This class is for Part 1 attendees who have completed requirements for attendance.
• This class will walk through a "day-of" auction scenario.
• This class covers launching and pre-auction setup, group lots, messaging, closing, reconciling, & invoicing.
• This class also demonstrates the clerking of several practice lots to ensure Software Operators are comfortable running the application.  

Launching the Application

The Auctioneer Application requires a strong internet connection and an updated version of Java.

The Auctioneer Application should only be launched when the auction company is ready to begin the live webcast of the auction event, between 30-45 minutes prior to the start of the event.

• The application cannot be launched more than an hour prior to the event. 
• Launching at lest 30 minutes prior to the event gives bidders time to get logged in.

1. Click the AppletLauncher link in the top right corner of the AuctionBuilder Dashboard. 
2. Use the Select Auction drop-down to select the applicable auction event.
3. Check the Set auction status to LIVE! box.
4. To stream audio and/or video, click the Launch Live AV button.
5. Enter login credentials into the User Name and Password fields.
   • Only users with administrative privileges can launch the Auctioneer Application.
6. Click the Launch Auctioneer Application button.
7. For Windows users, click on the Downloads icon (generally, in the top right corner of the page) and select the JNLP file.
   • The application will now download.
   • See the steps below for Mac users.

Mac Users

1. After launching the application, a pop-up window will open stating that this type of file can harm your computer. Click the Keep button.
2. If Java is not installed on the computer, install it now.
3. Click on the JNLP file to download it.
4. Navigate to the computer's System Preferences/Settings and open Security & Privacy.
5. Open General tab and click the Open Anyway button.
6. A pop-up window will open stating that MacOS does not identify this developer. Click the Open button.                                         
7. Another pop-up window will open asking to run the application. Click the Run button.
8. Wait for Auctioneer Application to launch and load lots.

Best Practices

Prior to the Event

• Test the computer setup and connection before auction day and then again before the auction goes live.
• Schedule periodic breaks for the software operator.

Auction Day

• If the event will be streaming live audio via a cell phone, call the Proxibid audio line at 402-504-3500 approximately 10 minutes before the event begins.
• Verify that all battery powered equipment is fully charged, and that back-up equipment is readily available.
• Launch the live auction 30 minutes prior to the event start time.
  
  

Related Articles:

• Managing Live Events
• Event Operator Options
• Auctioneer Heads Up Display (AHUD)