This article describes the process for testing audio and video feed in preparation for streaming a live auction on Proxibid.
This article contains the following sections:
Live Streaming Test
Testing in advance of a live auction ensures that streaming runs smoothly when the auction starts. Testing should be done 24-48 hours prior to the start of the event. Testing should be done at the event location, using the same audio/video equipment that will be used the day of the event.
- Using Chrome as the browser, click on the Live Streaming Test link located on the left side of AuctionBuilder under Auction Tools.
- Select a Bandwidth.
- Low: This option should only be used during periods of internet instability.
- Medium: This is the recommended, default option.
- High: This option is not recommended. While it does push out the best quality, it also carries a higher data cost.
- Use the Camera drop-down to select a camera. A list of cameras that are currently installed or connected to the device should populate.
- Use the Microphone drop-down to select a camera. A list of microphones that are currently installed or connected to the device should populate.
- Click the Publish Stream button.
- Click the See It Live button. This will open a new window displaying the audio/video as bidders will see it during a live auction.
At times, audio fails because the computer is finding the camera, but not the microphone. To determine if this is the issue, follow these simple steps below.
- Unplug the microphone and try another audio port.
- Refresh the browser (Chrome).
- Close the browser completely and restart.
- Verify the browser (Chrome) is up to date.
- Deactivate and then reactivate microphone permissions in Windows.
- Reset microphone/camera permissions for Proxibid in Chrome settings and clear device cache.
For further assistance, please contact a Proxibid Account Manager directly.