The below serves as a checklist and describes the steps an auction company will go through when signing up for atgPay.
Once you have met with a member of our sales team to review and discuss atgPay, along with reviewing and understanding the atgPay Terms and Conditions for Sellers:
1. Complete the atgPay Application
The application is via our atgPay merchant, Payrix, and can be found here.
- We recommend completing the form using a computer, not a mobile device. We also recommend using Google Chrome.
- If the page is frozen or stuck, please refresh your browser (NOTE: you will lose your progress, so be sure to check each tab for any missing or incomplete information).
- If refreshing the browser does not resolve the issue, we recommend clearing your cookies and cache.
- If you plan on selling items that may be classified as high-risk, you will need to provide a higher level of information to Proxibid and carry an FFL to meet the high-risk assessment criteria.
2. Approval and welcome email
Once processed, you will receive a Welcome email from payments@proxibid.com containing your username for the Payment Processing Portal.
- If the Payments team needs to request additional information, it may take longer than 2 business days to receive the Welcome email.
- Your password is the one you selected during the application process.
- You should confirm/update your contact information when you first access the Payments Processing Portal.
3. atgPay training
You can view atgPay training videos at your leisure. These are 4 short videos that will cover topics such as:
- Creating an event using atgPay
- atgPay features
- Accessing the Payment Processing Portal to view transactions and disbursements and set up email alerts.
- Familiarizing yourself with the atgPay section of the AuctionBuilder Help Center.
Once, onboarded, we recommend discussing/promoting atgPay with your bidders. Below are some links to articles that can be provided to bidders to answer questions they may have:
Follow the atgPay: Pre-Event Checklist once you're ready to create your first atgPay event, and the atgPay: Post Event Checklist once your event has completed.