This checklist describes the steps an auction company will go through when signing up for atgPay.
- Review any questions or concerns relating to atgPay with Sales.
- Review the atgPay Terms and Conditions for Sellers.
- Complete the atgPay Merchant Application.
- We recommend completing the form using a computer, not a mobile device. We also recommend using Google Chrome.
- If the page is frozen or stuck, please refresh your browser (NOTE: you will lose your progress, so be sure to check each tab for any missing or incomplete information).
- If refreshing the browser does not resolve the issue, we recommend clearing your cookies and cache.
- Within approximately 2 business days, you will receive a Welcome email from payments@proxibid.com containing your username for the Payment Processing Portal.
- If the Payments team needs to request additional information, it may take longer than 2 business days to receive the Welcome email.
- You will create your own password when you first access the Payments Processing Portal.
- Login to the Payment Processing Portal update your contact information.
- Sign up for any desired email alerts in the Payment Processing Portal (ex. transaction alerts, disbursement alerts).
- Please note that all first disbursements are subject to a 5 business day payout delay. This is a one-time security hold- all future withdrawals are then set to go out twice per week, every Tuesday and Friday, without delay.
- Familiarize yourself with the Payment Processing Portal Help Center.
- Familiarize yourself with the atgPay section of the AuctionBuilder Help Center.
- Check the Enable atgPay box on any pre-built event templates, as needed.
- Work with your Account Management team to add or update any fees associated with your AuctionBuilder account (ex. Shipping fees).
- Discuss/promote atgPay with your bidders. Below are some links to articles that can be provided to bidders to answer questions they may have:
- Create an event. Follow the atgPay Event Checklist.