Once you have set up and ran your event, this article serves as a checklist for auction companies post event using atgPay.
1. Reconcile lots (as needed)
- Bidder accounts will not reflect items won until invoices have been sent. It is important that you Reconcile Lots at auction completion.
2. Email invoices to the winning bidder(s)
- Once reconciled, winning bidders will also require an invoice in order to utilize the atgPay feature.
- Ensure to add or edit associated or appropriate fees or premiums as needed.
- Taxes will be calculated automatically based on the winning bidder's zip code and chosen shipping method.
- Winning bidders who have tax exemption certificates can upload them to atgPay directly during checkout or via their My Proxibid account.
3. Monitor incoming bidder payments
- The Invoices Page in AuctionBuilder can use used to monitor incoming bidder payments.
- Transactions can also be monitored in the Payment Processing Portal.
- The Autopay and/or Auctioneer Initiated Payments features can be used to collect payment on unpaid invoices.
4. Handling remaining unpaid invoices
- For any unpaid invoices, a Dispute can be submitted.
5. Stop accepting bidder payments
- Once payments have been received and disputes (if applicable) submitted, ensure to change the event status to "Archived" to stop accepting payments and close the event.
6. Receive disbursements
- atgPay: Refunds and Disbursements article outlines the disbursement schedule and also outlines how to process bidder refunds should the need arise.
- Tip: Initial atgPay disbursement is subject to a 5 business day payout delay and is a one-time security hold.
7. Post sale reporting
- Although not quite all encompassing, various sale reports, such as the atgPay Reconciliation Report and Winning Bidder Report, can be accessed in AuctionBuilder or via the Payment Processing Portal.