This article provides instructions for remitting payment for your Proxibid bill.
For information on how to invoice your bidders in a completed event, see Invoicing or atgPay: Invoicing.
This article contains the following sections:
Receiving Your Proxibid Invoice
An invoice is sent to the appropriate billing email address within a few business days of the end of an event. Invoices are sent from ar@auctiontechnologygroup.com. To update your billing information, please contact Seller Support or your Client Success Manager. .
Cross-Listed Events
Billing for cross-listed auctions will generally be handled separately for Proxibid, GAP, and LiveAuctioneers. Depending on your setup, you may receive multiple invoices (one from each marketplace) and they will all be in your native currency ($ for US Proxibid clients). Your Client Success Manager should be able to review billing with you in more detail.
Payment Options
All invoices must be paid in full by the specified due date. A finance charge of 1.5% per month (18% per annum) will be applied to any outstanding balance. Overdue accounts may also be charged re-activation fees, reasonable collection fees and any applicable legal fees. Overdue accounts may also be disabled until payments is arranged.
Requests for credits must be received within ten (10) days following the close of the event to be considered for approval.
Credit Card
Payment can be made via credit card by clicking the Pay Online button found on the emailed invoice.
A convenience fee of up to 2.9% could apply to payments made via credit card. You may opt out of the service fee by paying via ACH.
ACH/Wiring Instructions
Financial Institution: JP Morgan Chase
General Bank Reference Address: New York, NY 10017
Acct Name: Proxibid, Inc.
Acct #: 855601958
Routing #: 021000021
SWIFT code: CHASUS33
Lockbox Remittance Addresses
Proxibid/ATG does not accept checks at our office address. To ensure proper crediting of your account, all checks must be remitted to one of the following addresses.
Proxibid, Inc.
P.O. Box 735388
Chicago, IL 60673- 5388
Lockbox Remittance Address for Courier Deposits (Fed Ex, UPS, etc.)
JP Morgan Chase
Attn: Proxibid
131 S Dearborn, 6th Floor
Chicago, IL 60673-5388
Additional Support
If you have any questions, please contact us by phone at +1-877-505-7770, option 3 (or ext. 2131), or via email at acctsrec@proxibid.com.