This article provides instructions for remitting payment for your Proxibid bill.
For information on how to invoice your bidders in a completed event, see Invoicing or atgPay: Invoicing.
This article contains the following sections:
Receiving Your Proxibid Invoice
An invoice is sent to the appropriate billing email address within a few business days of the end of an event. Invoices are sent from ar@auctiontechnologygroup.com. To update your billing information, please contact Seller Support or your Client Success Manager.
Payment Options
All invoices must be paid in full by the specified due date. A finance charge of 1.5% per month (18% per annum) will be applied to any outstanding balance. Overdue accounts may also be charged re-activation fees, reasonable collection fees and any applicable legal fees. Overdue accounts may also be disabled until payments is arranged.
Requests for credits must be received within ten (10) days following the close of the event to be considered for approval.
Please note, Proxibid ceased our relationship with Silicon Valley Bank in favor of working with JP Morgan Chase.
Credit Card
Payment can be made via credit card by clicking the Pay Online button found on the emailed invoice.
Wiring Instructions
Financial Institution: JP Morgan Chase
General Bank Reference Address: New York, NY 10017
Acct Name: Proxibid, Inc.
Acct #: 855601958
Routing #: 021000021
SWIFT code: CHASUS33
Lockbox Remittance Addresses
Proxibid/ATG does not accept checks at our office address. To ensure proper crediting of your account, all checks must be remitted to one of the following addresses.
Proxibid, Inc.
P.O. Box 735388
Chicago, IL 60673- 5388
Lockbox Remittance Address for Courier Deposits (Fed Ex, UPS, etc)
JP Morgan Chase
Attn: Proxibid
131 S Dearborn, 6th Floor
Chicago, IL 60673-5388
Additional Support
If you have any questions, please contact us by phone at +1-877-505-7770, option 3 (or ext. 2131), or via email at acctsrec@proxibid.com.