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This article describes how bidder approval and bid/pre-bid retractions are handled when cross-listing an auction from Proxibid to LiveAuctioneers using atgXL.
This article contains the following sections:
Bidder Management
Auction and catalog data is automatically synchronized from AuctionBuilder to LiveAuctioneers for cross-listed timed auctions, however, bidder management is performed independently on each marketplace.
- Managing Proxibid Bidders: Information about reviewing, approving, and declining Proxibid bidders can be found here.
- Managing LiveAuctioneers Bidders: Information about managing LiveAuctioneers bidders can be found here.
Bid Management
Bid retractions and post-sale steps are handled separately on the relevant marketplace tools.
We recommend that if you require a bid to be retracted/removed during a cross-listed Timed auction that you contact Seller Support:
- Email: seller.support@auctiontechnologygroup.com
- Phone: +1 (866) 597-2437
LiveAuctioneers cannot retract a bid on a bidder's behalf, but can instruct bidders on how to retract their own bids. LiveAuctioneers bidders can retract bids up to 24 hours prior to the lot’s estimated end time.
For post-sale bid management, see the Proxibid to LiveAuctioneers: Results & Invoicing help article.
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