This article describes the various operator options available to an auction company as well as some guidelines around requesting an operator.
This article contains the following sections:
Operator Guidelines
During the creation of a Live, Live & Pre-bid, or Live Virtual event, auction companies can determine how the auction will be run.
The Operator Option allows users to select how and who will be running a live event.
Onsite operators should be requested at least one month prior to the event date so travel arrangements can be made.
Remote Operators should be requested at least two weeks prior to the event date. Requests can be made up to 48 hours of the event start time, but may not be fulfilled.
Contact a Proxibid Account Manager to request a specific operator.
NOTE: Changes made within 72 hours of a live event may incur additional fees and will require the assistance of a Proxibid Account Manager.
Operator Options
Auction Company will operate
- A representative from the auction company's staff will be responsible for operating the live event software at the auction location.
- The software operator has been trained by a member of the Proxibid training staff.
- The auction company is responsible for verifying the Internet connection onsite has been tested for the event.
Proxibid Remote Operator - Offsite
- Utilizing a Proxibid Remote Operator incurs additional fees.
- A representative from the auction company's staff will work directly with a member of Proxibid via telephone during the live event.
- The auction company has verified that cell coverage is available in the auction location and acknowledges that additional cell phones may be required for back-up, depending on the anticipated length of the event.
- The Proxibid software operator will make contact with the auction company at least one day prior to the event. The auction company must provide event-day contact information.
- Remote Operators should be requested at least two weeks prior to the event date. Requests can be made up to 48 hours of the event start time, but may not be fulfilled.
Proxibid Operator Onsite
- Utilizing a Proxibid agent onsite incurs additional fees, including travel expenses.
- An expert from Proxibid will travel onsite to operate the live auction software at the auction location. The Proxibid representative will arrive one day prior to the auction.
- The auction company will provide a reliable Internet connection as a backup to cellular connectivity provided by the Proxibid Agent.
- Proxibid Agents will provide equipment necessary to operate the live event.
- The Proxibid Agent will contact the auction company prior to traveling to the event.
Proxibid Operator Onsite with Photography
- Utilizing a Proxibid Agent onsite incurs additional fees, including travel expenses.
- An expert from Proxibid will travel to the auction site three days prior to the event to photograph items and operate the live auction software.
- Photography will begin two days in advance of the auction.
- The auction company will provide a reliable Internet connection as a backup to cellular connectivity provided by the Proxibid Agent.
- Proxibid Agents will provide equipment necessary to operate the live event.
- The Proxibid Agent will contact the auction company prior to traveling to the event.
2 Proxibid Operators Onsite
- Utilizing Proxibid Agents onsite incurs additional fees, including travel expenses.
- Two experts from Proxibid will travel onsite to operate the live auction software at the auction location. The Proxibid representatives will arrive one day prior to the auction.
- The auction company will provide a reliable Internet connection as a backup to cellular connectivity provided by the Proxibid Agents.
- Proxibid Agents will provide equipment necessary to operate the live event.
- The Proxibid Agents will contact the auction company prior to traveling to the event.
2 Proxibid Operator Onsite with Photography
- Utilizing Proxibid Agents onsite incurs additional fees, including travel expenses.
- Two experts from Proxibid will travel to the auction site three days prior to the event to photograph items and operate the live auction software.
- Photography will begin two days in advance of the auction.
- The auction company will provide a reliable Internet connection as a backup to cellular connectivity provided by the Proxibid Agents.
- Proxibid Agents will provide equipment necessary to operate the live event.
- The Proxibid Agents will contact the auction company before traveling to the event.