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This article describes how to close your auction when cross-listing an event from Proxibid to BidSpotter and/or ATG White Label using atgXL.
This article contains the following sections:
Closing Auctions in Proxibid
It is important that you only close your auction once it is finished. Do not attempt to close the auction midway through, or between selling days (if your sale covers more than one day).
For Timed events, the auction will close automatically, but the steps below can be used to close the auction manually, if needed.
For Live events, the auction will need to be closed manually using the steps below.
- Navigate to the event in AuctionBuilder and confirm that all bidding in the auction has been completed.
- Navigate to the auction's Listing page and select Closed from the Status drop-down.
- More information about Event Status can be found here.
- More information about Event Status can be found here.
- Click the Update button at the bottom of the page.
- A confirmation message will appear.
Closing Auctions in GAP Toolbox
It is important that you only close your auction once it is finished. Do not attempt to close the auction midway through, or between selling days (if your sale covers more than one day).
For both Live and Timed events, the auction is closed by following the steps below:
- Navigate to the listing in GAP Toolbox.
- Confirm that bidding in the auction has been completed and review any results/reports for accuracy.
- Click on the Auction Details menu option on the left side of the page.
- Click the Close Auction button at the top of the page.
Real-Time Dashboard limitations
There are some limitations to consider when using the Real-Time Dashboard with a cross-listed event:
- Edits cannot be made via the Real-Time Dashboard.
- The Real-Time Dashboard will only display updates from GAP- it will not show Proxibid bidder details.
- The totals displayed in the Real-Time Dashboard will not update accurately. For the most accurate totals, please use the Results page.
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